The pandemic has been a game-changer for restaurants, forcing everyone, including quick-service operators, to rethink everything they do. It’s the restaurants that pivoted fastest and most efficiently that have emerged from the health crisis in… How Franchisee Satisfaction Helped Save Restaurants During the Pandemic

Two months after publicly filing plans for an IPO, Dutch Bros Coffee revealed in new documents Friday that it plans to raise $100 million.  The number of shares to be offered and the price range… Dutch Bros Coffee Eyes $100 Million IPO

Quick-service restaurants have always been a figure in college sports marketing. Whether it is a local pizzeria advertising in the stadium or a national chain running an integrated campaign with television tie-ins, college fans have… Why College Sports Marketing Could Be a Game-Changer for Restaurants

In February of 2020, no one could have predicted the enormous impact the COVID-19 pandemic would have on the world around us. People everywhere were confined to their homes, many businesses closed their doors, and… How One PJ’s Coffee Franchisee Kept Growing During COVID

For more than two decades, the restaurant sector has been on an incredible run of innovation, the likes of which the industry has never seen. The modern restaurant operation bares almost no resemblance to the… The Next Wave of Restaurant Innovation Must Take Place in the Kitchen

The story unfolding at 84-year-old Krispy Kreme is one of accessibility and a “hub-and-spoke” model that’s connecting all of it. Yet the selling point is hardly technical. Krispy Kreme ended Q2—its first as a public… Krispy Kreme Takes a Fresh Approach to Growth

Mighty Quinn’s is primed for market explosion, co-CEO Micha Magid says. With a recently announced Series B investment by Bolt Ventures, Mighty Quinn’s will continue expansion of both corporate and franchised units, including ghost kitchens. … Mighty Quinn's Bolsters Growth Strategy with Key Investment

Four years ago, Layne’s Chicken Fingers could be described as a cult-favorite, mom-and-pop restaurant near the campus of Texas A&M University. The chain, open since 1994, expanded to three units in College Station, Texas, in… Grounded in Culture, Layne's Chicken Fingers Plots Rapid Growth

Loyalty programs are everywhere and have been one of the most talked about topics in the quick-service restaurant industry of late. Forty-seven percent of diners now use at least one loyalty program, according to a… Let Your Best Customers Define Brand Loyalty

Torchy’s Tacos has big plans. In November, the fast casual sold a $400 million stake to a group pf investors led by General Atlantic, a majority shareholder that initially invested four years ago. It was… Torchy’s Tacos Gets in the Ghost Kitchen Game