­­­­Installing a touch-screen ordering kiosk at Rise Southern Biscuits and Righteous Chicken’s downtown Durham, North Carolina, location was initially an effort to increase contactless payment options. Months later, in the middle of a labor crisis,… Rise Southern Biscuits Unlocks Sales with Tech Innovation

Earlier this week, Colectivo Coffee employees voted to unionize, a move that will make them the largest unionized coffee brand in the U.S., according to reports.  Workers from the Wisconsin-based chain passed the vote to… Colectivo Coffee Workers to Form Largest Unionized U.S. Coffee Brand

Uberrito owes its beginning to the German pre-fix “über,” which translates to great or extravagant. That’s how CEO Pete Pascuzzi describes the Mexican grill’s upcoming growth strategy. Uberrito plans to open five to six franchised… Uberrito Focuses on Disrupting the Mexican Fast-Casual Segment

Despite fears that the COVID-19 pandemic could cause indefinite interruptions to business operations and “use in commerce” for trademark purposes, which our colleagues previously discussed, government restrictions in response to the crisis have accelerated a… How Ghost Kitchens Highlight Trademark Strategy

Super Chix was founded in 2015, but its first significant growth spurt didn’t happen until this year, with five openings and several more on the way. The shift occurred in 2018, when former Five Guys… Former Five Guys Franchisee Elevates Super Chix to Premium Status

The COVID-19 pandemic hit the foodservice industry hard, with lockdowns and restrictions contributing to the permanent closure of almost 10 percent of all restaurants across the U.S. This impact was felt across the entire industry,… Restaurants Need to Take a Digital Footprint as Seriously as a Physical One

The foodservice industry is no stranger to high turnover and hiring woes, but this year, restaurants are facing a labor shortage unlike any other. The problem has grown so severe that many brands all across… Report Outlines 24 Actionable Ways to Beat the Labor Shortage

I joined Checkers & Rally’s a little more than a year ago because I thought the brand had great promise; an untapped brand DNA that guests love, great food you can really taste, a unique… 5 Questions with Checkers & Rally's CEO Frances Allen

Burger King announced Monday that Chief Operating Officer Tom Curtis has been promoted to president of U.S. and Canada markets.  Curtis replaces Chris Finazzo, who left the company for unknown reasons in July. Curtis joined… Burger King Promotes COO Tom Curtis to President of U.S. and Canada

Despite a historical love/hate relationship between restaurants and traditional hospitality technology, the pandemic forced accelerated adoption of various technologies to keep both customers and staff safe and businesses afloat. While much of this innovation has… How Back-of-House Tech Can Alleviate the Labor Crunch