As labor and commodity pressures continue to hit the restaurant industry, several brands have been forced to pass those rising costs to customers. The price of food away from home rose 0.8 percent in July… BurgerFi Turns to Menu Pricing Amid Inflationary Environment

As much as labor dynamics have flared of late, the national hourly crew turnover rate for limited-service restaurants today sits well above the 100 percent mark—a number virtually unchanged from 2019, according to Black Box… Attracting and Retaining Restaurant Employees in a Labor Shortage

Soon, Pupatella will extend its reach beyond just the D.C. metro area. The pizza company announced this month that it raised $7.5 million to fund its expansion. The growth strategy includes plans for as many… Pupatella Accelerates Growth of Authentic Neapolitan Pizza

There’s a statistic unfolding in the COVID-19 vacuum that fascinates Noah Glass. The digital conversation for restaurants in 2020, and well before it, centered on delivery. How aggregators disrupted the space. Whether transactions were incremental.… Olo CEO: The Digital Restaurant Transformation is Not Just About Delivery

Due to the rise in COVID cases nationwide, McDonald’s is once again requiring customers to wear masks regardless of vaccination status in areas of high or substantial transmission.  McDonald’s first announced its mask mandate in… McDonald's Reimplements Mask Mandates in High-Risk Areas

For a while there in March 2020, Donatos Pizza president and CEO Tom Krouse wondered how his 58-year-old, family-owned business might survive. A global health pandemic unlike anything seen in modern times, mandated stay-at-home orders,… The Invincibility of The Pizza Industry

Potbelly’s momentum is actually exceeding expectations on a number of levels, CEO Bob Wright said. EBITDA improved significantly to $1 million in Q2, compared to a loss of $10 million in the previous quarter, and… Potbelly's Profitability Strategy Hits New Stride

Despite COVID-19-related dining restrictions being lifted throughout the country, Shake Shack is still having trouble getting people in the door. With fewer people roaming the streets of urban areas like downtown Manhattan, the New York… Urban Recovery Continues to Challenge Shake Shack

El Pollo Loco’s sales continue to track upward, but increased labor and commodity costs remain looming obstacles. The chain reported Q2 systemwide same-store sales gains of 21 percent against 2020. Versus 2019, comps lifted 14.8… El Pollo Loco Keeps the COVID Comeback Going

Whether it’s a silver lining of COVID-19 or the acceleration of trends coming pre-virus, McDonald’s recent run offers a window into the future of fast food: The evolution of the customer experience from the physical… McDonald's Meets Customers in a Suddenly Digital World