More than two years after the pandemic, consumers and restaurant operators are experiencing varying conditions by market with results that can only be described as uneven. At the height of the pandemic, some residents fled… Shifting Population Trends Impact the Restaurant Industry

Chick-fil-A operator Justin Lindsey had a wall full of plaques and sales to make even the top-flight restaurants blush. His Miami store earned the brand’s overall sales and profit honor four out of five years… A Chick-fil-A Operator Finds Magic with Three-Day Workweek

McDonald’s announced Tuesday that it will soon test Krispy Kreme doughnuts at nine Louisville-based restaurants.  The pilot, beginning October 26, will included three choices—Original Glazed, Chocolate Iced with Sprinkles, and Raspberry Filled. The doughnuts will… McDonald's to Sell Krispy Kreme Doughnuts

The quick-service restaurant industry has traditionally lagged behind other industries when it comes to digital technologies. The COVID-19 pandemic changed all that. Suddenly customers were in quarantine, and guest visits took a sharp plunge. At… How Restaurants are Building Loyalty with a Better Digital Experience

The workplace safety of restaurant employees is a topic that is becoming more prevalent. This is because so many people are getting injured at work. Here are some technologies that can significantly improve the level… 10 Technologies to Improve Workplace Safety in Your Restaurant

It’s hard to shake Domino’s CEO Russell Weiner’s confidence. The longtime executive entered the brand in 2008 during the initial stages of the Great Recession, so he’s familiar with economic turmoil. What he learned during… Domino's CEO: Brand is as Strong as Ever

The announcement of Genghis Grill’s new fast-casual prototype was met with applause and a standing ovation from long-time owners at the brand’s conference in September, says Gregg Majewski, CEO of parent company Mongolian Concepts.  Slashing… Genghis Grill CEO ‘Blows Up’ Status Quo with New Prototype

As the coronavirus swept through nations and brought a rush of lockdowns, drive-thru fast food chains emerged as heroes. During these trying times, the decades-old drive-thru service proved its worth, with fast food restaurant managers… Do Fast-Food Restaurants Need Dine-in Space?

Many things separate successful restaurant brands from their competitors. Take Chick-fil-A, for example. All of the praise it receives for its delicious chicken sandwiches, immaculate dining areas, and the company’s friendly employees can be traced… Why Company Culture Should Be a Brand Standard for Restaurants

Driver shortages, shipping delays, inflation, increased freight costs, material scarcity, and labor shortages. Like most industries, the quick-service-restaurant sector is feeling the crunch of supply-chain issues. Yet, with the ongoing rise in consumerism, the landscape… 5 Tips to Turn Supply-Chain Challenges into Growth Opportunities