McDonald’s announced Friday that hackers infiltrated its system and stole data in the U.S., South Korea, and Taiwan markets, according to the Wall Street Journal. The burger giant told U.S. workers the breach uncovered contact information for… McDonald's Experiences Data Breach in Multiple Markets

It’s not enough to operate a restaurant these days; many operators are running several, all under the same roof. As restaurant owners welcome ghost concepts into their kitchens, some are going all in and operating… The Art of Running Multiple Concepts Out of One Kitchen

The current and worsening labor shortage poses a massive threat to industries struggling to keep up with renewed consumer demand and a reopened economy.  Perhaps the most impacted of these industries is restaurants and hospitality,… The Missing Puzzle Piece of the Workforce Crisis

In regards to perception, it appears a COVID-19 switch has flipped. The CDC’s May 13 announcement that vaccinated individuals could gather, indoors or outdoors, has triggered a watershed moment in the pandemic’s 15-month journey. For… Inside the Restaurant Industry’s Critical Labor Shortage

Chipotle revealed Tuesday that its raising menu prices 3.5 to 4 percent to cover the cost of raising wages for employees. In early May, the fast-casual giant announced that it would boost its average wage… Chipotle Raises Prices to Cover Wage Increase

A notable research instrument that delivers multiple menu optimization benefits is a TURF analysis. TURF, an acronym for Total Unduplicated Reach and Frequency, is a mathematical procedure for optimizing sets of choices.  In simple terms,… Menu Optimization: Hit Pay Dirt with TURF

Before Darin Harris began his tenure as Jack in the Box CEO in June 2020, the construction design team examined how to create the most efficient kitchen possible to maximize volume and develop an engine that… Jack in the Box Reveals its Restaurant of the Future

Numerous brands have released promotions in connection to June’s Pride Month, Burger King among that group. But the chain clearly has a point to get across with its marketing efforts. A day after the systemwide release… Burger King Takes Swipe at Chick-fil-A with LGBTQ+ Promotion

Grubhub revealed that it has been struck by 14 different shareholder lawsuits that allege unlawful actions were taken when the third-party giant announced its intentions to merge with Just Eat Takeaway last year. The lawsuits… Shareholders Sue Grubhub over $7.3 Billion Merger with Just Eat Takeaway

One of the COVID-19 schools of thought is that the crisis didn’t trigger the restaurant industry’s downturn in spots—it accelerated the need for fundamental change and innovation in the way operators reach customers. This is… Can Restaurants Come Back Stronger than Ever?