Tech has been at the forefront at advancing the customer experience for shoppers, foodies and those looking for their next destination. Despite technology advancing alongside us for a generation, the exponential growth over the past… Advancing Hospitality in the Post-COVID Economy

One of the historic barriers to breaking into the restaurant industry is securing capital to get off the ground. The cost of equipment, leasing or purchasing a building, and properly staffing a brick-and-mortar fast casual… How Ghost Financial is Bringing Dark Kitchens Into the Light

Since the start of COVID, a number of casual-dining powers have dipped their toe into fast casual. Buffalo Wild Wings, Hooters, TGI Fridays, P.F. Chang’s, Friendly’s, and IHOP among them. And they’re all doing it… Jim 'N Nick's Puts Hospitality First During Move to Quick Service

Playing off nostalgia for simpler times, McDonald’s is serving up a new package inspired by Happy Meals—and this time, it’s for adults. McDonald’s is launching the limited-edition meal box in collaboration with clothing brand Cactus… McDonald’s Launches Nostalgia Meal for Adults

Chipotle’s next era of technology has begun to take shape inside restaurants, with a central focus on optimization. On Tuesday, the fast casual announced it’s piloting multiple technologies to streamline operations and strip friction from… AI and Machine Learning Enter the Kitchen at Chipotle

Salad Collective, a Colorado-based operator of better-for-your fast casuals MAD Greens and Snappy Salads, announced Monday that it purchased Tokyo Joe’s, a fellow in-state concept offering Japanese-Asian fusion.  Details of the transaction weren’t disclosed.  “We’ve… MAD Greens Parent Buys 27-Unit Tokyo Joe's

Even though we have emerged though the thick of the pandemic, life has not quite gotten back to “normal.” Given supply chain logjams, labor shortages, and the rising cost of fuel, which is affecting shipping… Amid Inflation, Restaurants Work to Guard Value Proposition

In early 2020, Louisville-based salad chain Green District had just two locations, but cofounders Jordan Doepke and Chris Furlow could sense the brand’s cult-favorite status growing. Customers came through and suggested expansion to such places… Green District Hopes to Turn Bold Growth Dreams into Reality

The pandemic and its aftereffects have been a rollercoaster ride for restaurants, which have had to pivot quickly in response to changing public health restrictions, customer anxiety, economic uncertainty and supply chain disruptions. As COVID-19… How Restaurants Can Counter Inflation with a Gift Card Program

Smashburger president Carl Bachmann isn’t the best person to ask how inflationary macroeconomic factors are impacting franchisees. That’s only because he isn’t seeing any of it. The chain recently signed a deal for 15 restaurants… COVID Proves No Match for Smashburger's Development Dreams