COVID-19 changed the world in innumerable ways. For the quick service restaurant industry, many companies are still strategizing on how to adjust to the “new normal.” One of the topics still up in the air… In Defense of the Dining Room

Burger King’s $400 million “Reclaim the Flame” turnaround plan took months of collaboration between the company and a diverse group of franchisees, but little time has been wasted with implementation.  It started in early October… Burger King's $400M Comeback Off to Quick Start

Sweetgreen is on pace to open roughly 35 locations this year, with 43 leases already signed for 2023. Yet as rapid as expansion has arrived for the 2007-founded fast casual, it remains, at 176 restaurants,… For Sweetgreen, Automation Opens ‘Infinite’ Possibilities

As quick-service restaurants continue scrambling to keep up with consumers who expect food on demand, drive-thru-only prototypes are becoming ever more prevalent (See: Taco Bell , Smoothie King , Jack in the Box ). Meanwhile,… Subway's Investment in Non-Traditional Locations Pays Off

In 2018, Dutch Bros—a little more than 300 shops at the time—threw out a massive goal. The coffee chain expected to reach 800 shops nationwide by 2023.  The moment of truth is just around the… Dutch Bros' 800-Unit Goal is Well Within Reach

MTY Food Group, parent of Papa Murphy’s and several other chains, announced Tuesday that it’s spending $207 million to acquire Wetzel’s Pretzels.  The California-based snack chain operates more than 350 locations in 25 states, Canada,… Papa Murphy's Parent to Acquire Wetzel's Pretzels for $207 Million

China-based Luckin Coffee is witnessing a “miracle” turnaround, nearly three years after an anonymous 89-page report initiated a major fraud saga.  The person who declared this comeback, ironically, is the same individual who made those… Investor: Luckin Coffee Will Overtake Starbucks in China

Dawn Nielsen started working at her parent’s bakery business, Kolache Factory, when she was 9 years old, helping to scrub the floors. At 12, she began waiting on customers. Now, 40 years since her parents… Family Ties Fuel 40 Years of Business for Kolache Factory

Wendy’s breakfast daypart is close to meeting its 2022 year-end goal thanks to the menu’s first piece of major menu innovation—Homestyle French Toast Sticks.  The product, launched in August and now the No. 1 selling… Wendy's Uses Innovation to Jolt Breakfast Sales

With the 2022 holiday season upon us, restaurants are laser-focused on how best to increase foot traffic and optimize sales. Companies like Starbucks and Dunkin’ saw a 25 percent and 9 percent respective increase in… Is Your Restaurant Loyalty Program Ready for the Holidays?