The results from my recent survey are in and in this series of articles we’ll be talking about some of the findings. We had a total of 118 respondents who shared their definitions of dynamic… What Exactly is Dynamic Pricing for Restaurants?

In time, the COVID-19 pandemic could usher in an era of unit growth. Brands like Chipotle, Wingstop, and Potbelly have all upped development targets in recent quarters as consumer demand supports it, as well as… Why Domino's Could Be One of 2023's Biggest Winners

With major changes to consumer behavior during the COVID-19 pandemic, many quick service restaurants are now adjusting their procedures and even their physical structures to meet the needs of a modern customer base that, generally,… How Digital Drive-Thru Displays Can Boost Speed and Profit

According to the 2022 Franchising Economic Outlook report , the number of quick-service restaurant franchise establishments is projected to rise to 192,426 in 2022 from the 188,402 established in 2021. This shows the restaurant industry’s… The Benefits of Marketing Automation for Fast-Food Brands

Jack in the Box expects net unit growth in fiscal 2023, something that’s been a rare occasion in the past decade. From 2013 to 2022, the burger chain achieved positive expansion just three times (2019, 2016,… Jack in the Box Racks Up Growth Milestones

Aaron Nilsson, chief information officer for Jet’s Pizza, arrived at the brand in 2019 as it embarked on a digital transformation. The first couple of months were spent assessing vendors and opportunities. Jet’s Pizza proceeded… Jet's Pizza Sticks to Cutting-Edge of AI Technology

Restaurants have many pressing issues to contend with to ensure their survival in the current post-pandemic world. Struggling with inflation, labor shortages, supply chain, and impending recession, some might argue that there isn’t any real incentive… Don’t Close the Door on QR Codes Just Yet

Shake Shack has maneuvered obstacles through COVID and across its rebound, from urban lockdowns to rising costs and growth setbacks, such as equipment availability and landlord lead times. Yet there’s been a shift in guest… How Shake Shack Plans to Win the ‘Delivery Wars’

When I recently asked a group of restaurant operators how many reviews they believed the industry gets monthly, I was surprised at their estimates. Before sharing their answer, consider the question yourself. The answer? We… How to Respond to those Dreaded Restaurant Reviews

The same issues that have kept a damper on the hospitality industry since the COVID-19 pandemic will keep the pressure on during 2023, particularly squeezing profits for the beleaguered restaurant sector. Inflation pushed up costs… How Inflation, Economic Pressures Will Impact 2023 for Restaurants